Privacy Policy
Effective Date:01.01.2022
This Privacy Policy describes how HooplaPay, a subsidiary of Tech Impact Hub Ltd, ("HooplaPay," "we," "our," or "us") collects, uses, discloses, and protects the personal information of users ("you" or "users") of the HooplaPay online payment gateway ("Service"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using the Service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
We may collect personal information from you when you use the Service. This may include but is not limited to your name, email address, phone number, payment card information, and other details necessary to facilitate transactions and provide customer support.
1.2 Usage Information:
We may collect information about your use of the Service, including your IP address, device information, browser type, and operating system. This information is collected through cookies, web beacons, and other tracking technologies. It helps us improve the Service and enhance your user experience.
2. Use of Information
2.1 Providing and Improving the Service:
We use the information we collect to provide you with the Service, process transactions, and deliver requested features and functionality. We may also use the information to communicate with you, respond to your inquiries, and provide customer support.
2.2 Personalization and Analytics:
We may use your information to personalize your experience and improve our Service. This may include displaying targeted advertisements, recommending relevant features or offers, and conducting analytics to understand usage patterns and trends.
2.3 Security and Fraud Prevention:
We utilize your information to ensure the security of transactions and prevent fraudulent activities. This may involve verifying your identity, detecting and investigating suspicious activities, and complying with legal obligations.
2.4 Legal Compliance:
We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting our rights, safety, and property.
3. Disclosure of Information
3.1 Service Providers:
We may disclose your information to trusted third-party service providers who assist us in operating the Service, conducting our business, and providing necessary support services. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
3.2 Legal Requirements:
We may disclose your information if required by law, governmental authority, or legal process, including in response to valid requests from public authorities.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3.4 Aggregated and Non-Personal Information:
We may share aggregated and non-personal information with third parties for various purposes, including but not limited to analytics, marketing, and improving the Service. This information does not identify individual users.
4. Data Security
We implement reasonable security measures to protect your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Choices and Rights
5.1 Account Information:
You may review, update, or delete your account information by logging into your HooplaPay account. Please note that certain information may be retained for legal or legitimate business purposes.
5.2 Marketing Communications:
You have the right to opt out of receiving promotional emails or marketing communications from us by following the instructions provided in such communications. However, we may still send you non-promotional emails related
to your use of the Service.
6. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child without parental consent, please contact us immediately, and we will take steps to remove such information.
7. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting of the updated Privacy Policy on the Service. Your continued use of the Service after the posting of any changes constitutes your acceptance of such changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected].
By using the HooplaPay Service, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
